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Italy’s top court rules against tourist refused tap water in Dolomites hotel

Woman argued water was a ‘universal human right’ but court ruled no law obliged hoteliers to serve it from taps

A tourist’s simple request for a glass of tap water at a hotel restaurant in the Italian Dolomites has culminated in Italy’s top court ruling that being served water from the tap is not consumer right, after a lengthy and costly legal saga.

The case dates back to 2019, when the woman spent a week at the five-star hotel in the ski resort of Corvara, in Badia, over Christmas and New Year. She was on a half-board deal with the evening meal included, except for drinks.

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May 26, 2026 Italy Hospitality industry Human rights

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